Shipping & Delivery
Fast, careful and reliable
At Kweekotheek, we do everything we can to deliver your order as quickly and carefully as possible. On this page, you can read all about delivery times, shipping costs, and the delivery of your order.
Do you have any questions? Feel free to contact us. We are happy to help you.
Delivery time
We strive to process and ship orders as quickly as possible.
The expected delivery time is stated on the relevant product page.
If a product is in stock, your order will in most cases be shipped within 1 to 2 business days.
For products with a longer delivery time, we will inform you in advance on the product page or during the ordering process.
Shipping costs
For orders above € 70.00, shipping is free. For orders below € 70.00, the shipping costs are automatically calculated during checkout.
You will always see in advance which shipping costs apply.
We regularly offer promotions where shipping is free. Any conditions will be clearly stated.
Delivery in the Netherlands, Belgium and Germany
We deliver standard to:
- 🇳🇱 Netherlands
- 🇧🇪 Belgium
- 🇩🇪 Germany
Do you want to have an order delivered to another country?
Please feel free to contact us. We are happy to explore the possibilities.
Shipping partners
To deliver your order safely and quickly, we work with professional parcel services.
Depending on the size and weight of your order, we use one or more carriers.
After shipment, you will receive – if available – a Track & Trace code with which you can track your order.
Damage during transport
We pack every order with care.
Check your order upon receipt.
Is the package visibly damaged or is something missing?
Please contact us as soon as possible.
We always look for a suitable solution together.
Not home?
If you are not home, the carrier usually tries to:
- deliver again the next day;
- or offer it again at a later time;
- or leave the package at a pick-up point.
- and sometimes the package is delivered to the neighbors.
The exact procedure depends on the carrier.
Incorrect delivery address
Always check the delivery address carefully when placing your order.
If the address is entered incorrectly and the order cannot be delivered as a result, extra shipping costs may be charged for a new shipment.
Partial deliveries
It may happen that an order consists of several products with different delivery times.
In that case, Kweekotheek may choose to deliver the order in multiple shipments.
There are no extra shipping costs for you, unless otherwise agreed in advance.
Pick up
If pick-up is possible, this will be indicated during the ordering process or in consultation with our customer service.
Questions about your order?
Do you have questions about the delivery of your order?
Feel free to contact us.
We are happy to help you.
Need personal advice?
Are you not sure which product best suits your situation? Feel free to contact us. We are happy to think along with you.
Kweekotheek
☎ 058 – 215 07 42